Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of funandauto.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://funandauto.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is excellent. It fits perfectly. It does not slip or slide around. I like the divided section. It holds the phone, notepad or coupons in their own separate section.
This device has uncluttered my cup holder and provided the much added extra space in a very clean and attractive manner. I'm very pleased.
I'm happy with the quality! This car seat organizer fits great in my car.
Excellent product. higher quality. fast delivery in 10 days.
Everything's fine. The organizer was packed in a tight box.
Good price. Looks great.
The product is excellent. Fits perfectly. Now I have everything at my fingertips. Ordered the second one for the passenger side. Very comfortable stuff. Totally recommend!
Very satisfied. Quality is excellent. I just regret that I ordered only one piece.
Very very good packed and awesome quality. fast delivery
I'm really happy with my order!
Thank you, everything came fast! The product corresponds to the description, I recommend.
Very good quality and usability!
Quality is great. The goods were sent quickly.
I have a set. Love them!
I recommend. high quality and fast delivery
Pretty good! I like it so much!
The goods came quickly, packed. Thanks to the store.
This is great to eliminate the gap between the seat and console as well as give you a place to keep your phone while driving. It does get in the way of my center gear shift but it’s alright.
The product corresponds to the description. The store is reliable. I recommend. .
arrived earlier than I thought. good quality.
The cup holder is a little small, but the unit looks nice and is of good quality.
Got mine today. Finally it is very nice!
Just got mine and I love it.
I just ordered this. I can’t wait to get it!